Free tool for store owners
Return, Refund & Shipping Policy Generator
Answer a few simple questions about your store and get a clear, well-structured return and shipping policy in Arabic, English or both — ready to paste into Salla, Zid, Shopify or WordPress.
- Arabic & English
- Copy or download
- Updates as you type
Policy preview
This is a helpful template, not legal advice. Check your country’s e-commerce and consumer-protection rules and adjust the text before publishing.
Developed by Ahmed Elshamy All free tools
How it works
Three simple steps
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Enter your store details
Store name, contact details and country.
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Set your terms
Return window, conditions, excluded items, who pays return shipping and delivery details.
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Copy or download the policy
As text or HTML for your store page — and review it before publishing.
Why does your store need a clear return policy?
A clear return policy reduces hesitation before purchase and support messages and disputes after it. Customers who know they can return easily buy with more confidence.
Payment gateways and ad platforms also often expect clear policy pages on your store. This tool gives you a structured starting point; reviewing it against your country’s rules remains your responsibility.
FAQ
Good to know
Is the generated policy legally valid?
It’s a structured template and a starting point, not legal advice. Check your country’s e-commerce and consumer-protection rules (such as minimum return periods) and adjust the text before publishing.
How many days should my return window be?
It depends on your business and local rules. First confirm any legal minimum where you sell, then choose a window that suits your products; longer windows usually increase trust.
Should the policy be in Arabic or English?
If you serve customers in the GCC and Egypt, show it in Arabic, and add English if you have non-Arabic-speaking customers. The tool can generate both at once.
Where should I put the policy on my store?
Create a “Return & Refund Policy” page, paste the text or HTML, then link it in your footer, checkout and product pages.
Do you store my store details?
No. The policy is generated entirely in your browser and nothing is sent to any server.